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    Gestalt and the Guardian: the chart obscuring GMG's dwindling revenue

    Humans are predisposed to notice patterns (the whole) before noticing its constituent parts.

    This phrase from Nicola's post on Gestalt and the role of the familiar in perception came to mind when Guido Fawkes unearthed this gem from Guardian Media Group's (GMG) annual report.

    One of the most established patterns - in the Western world, at least - is to read across the page from left to right. When we display time in a figure, we adopt this convention to move chronologically across the page.

    An alternative convention, most often used in tables but also some figures, is to read from top to bottom. Again, we can use this when displaying time, moving from oldest at the top to most recent at the bottom.

    These conventions have been somewhat scrambled by GMG in a horizontal bar chart showing revenue since 2007:

    Gmg_original
    (Image credit: Guido Fawkes, slightly adapted from GMG 2011 Annual Reports and Accounts)

    This isn't in itself problematic. The difficulty is caused by inverting the convention for displaying a time-series, producing a curious effect: whether one reads left to right or from top to bottom we are presented with an increasing set of numbers and - strikingly - increasing bar sizes.

    From our experience we know this pattern suggests an *increase* over time which, for company revenue, is 'a good thing'.  Many readers will skim read the report and be left with the impression GMG is in rude health. I humbly suggest that this is somewhat wide of the mark.

    Guido's redesign using a vertical bar chart better illustrates the story of falling revenue:

    Gmg_guido
    (Image credit: Guido Fawkes)

    Here, we are presented with another familiar pattern rather more consistent with the data: a clear, continuous *downwards* trend. Somehow, things seem a lot worse on this redesign, even though the data is the same.

    Make no mistake, there are far worse crimes of data presentation: no facts have been *omitted* from the original figure: it does show that revenue fell from £593.9m in 2007 to £255.1m in 2011. Instead, the facts have been *obscured* by the mixing up of established conventions, producing a familiar pattern which misleads the casual reader.

    The example shows the importance of Nicola's quote at the top of the page. When we produce a figure, we tap into our reader's pre-programmed pattern recognition before they read the detail. This affects how the data is perceived, whether we intend it to or not. In this case, we're left with the impression - however unfair - of a designer attempting to sweeten a rather bitter pill with some clever graphics.

    [Thanks to Guido Fawkes for a super-fast reply to my request for the images used in this post.]

    UPDATE: thanks to pynt0 in the comments for spotting that there's an error in the redesign: the '11 bar looks like it's showing 225 rather than the correct 255.

    Tags » Gestalt bar chart data presentation guardian redesign
    • 4 August 2011
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    10 months ago Aaron D Highside responded:
    How very sneaky!
    10 months ago DiddyDawson (Twitter) responded:
    John_dawson_normal
    So sad - esp as they do a good job of pushing an Open data agenda.
    10 months ago JohnDonachie (Twitter) responded:
    Bert_normal
    I understand the argument being presented as a bit of cheeky fun.

    But Guido's graphic is a lot less clear on the actual numbers if that is what you are trying to show. The GMG representation shows real numbers to the first decimal place.

    In true Tufte style, it's about how much your eyes have to move to understand the detail of the data. I have to move them a lot to get detail on the Guido graphic.

    10 months ago Pavan Srinath liked this post.
    10 months ago Warren Pearce responded:
    Warren Pearce
    @JohnDonachie thx for the comment.

    You're right about the numbers, of course. The way the numbers are shown in the original are actually very close to just being a straight table. Nothing wrong with tables (although I guess they're quite hard for graphic designers to jazz up!) but I'm personally not keen on the table/figure hybrid. It's almost as if one is not confident enough in the graphical representation to do the job, so have to add in figures as a safety net. Tufte's 'data ink' concept is helpful here I think: reduce the amount of ink on the figure to the bare minimum while still displaying the data.

    My rule of thumb is to provide a good figure which illustrates a trend to the casual reader, then to provide the more detailed figures in a table elsewhere for those wanting more detail.

    Having said all that, I think the biggest problem with the original is the inversion of the time series, whether or not the exact figures are included...

    10 months ago ardenedition (Twitter) responded:
    Default_profile_4_normal
    And here I thought re-reading would be enough for knowledge and understanding: meaning : /
    10 months ago pynt0 responded:
    pynt0
    Guido's graph looks wrong too. The '09 to '10 fall is 30, and the '10 to '11 fall is 25. But in the second graph, the '09 to '10 fall is smaller than '10 to '11. 

    For the last column, he appears to have typed 225 instead of 255. Accidentally, I expect.

    10 months ago The Remittance Man responded:
    To be fair, GMG aren't alone in this sort of thing. They do however make a great deal of hay whenever filthy capitalist scumbags* are perceived to be doing similarly naughty things.

    *The Guardian definition, not my own.

    10 months ago Warren Pearce responded:
    Warren Pearce
    @pynt0

    Excellent spot - very much looks like the '11 bar is halfway between 150 and 300. I already liked the inclusion of the faint value lines across the figure - even better that they help identify errors!

    Guido has committed some 3D abominations in the past which I will return to in a future post, at least on this figure it's possible to fairly easily see the values displayed and call out any errors.

    10 months ago Warren Pearce responded:
    Warren Pearce
    @ The Remittance Man

    Indeed, I expect company reports could be a rich seam for this kind of thing. As Guido said in his original posting: "Company reports...are an art form nowadays, beautifully presented multimedia spectaculars. Like much great art they take reality and twist it."

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